Support
When emailing about your account, include your Player ID (App → Account).
How do I keep my collection if I change phones?
Open Account → Save with Discord. After that, choose Sign in with Discord on any device and your cards, coins and games come with you. If you don't save your account, it only exists on your current device.
I lost my collection
If you saved with Discord, choose Account → Sign in with Discord on your new device. If you never saved it, email us your old Player ID if you still have it. We'll help where we can, but we can't always restore an unlinked account.
My online game is stuck
Online games are turn-based and live on our servers, so you and your opponent can each move whenever you like. Open My Games to see whose turn it is. If a game seems frozen, close and reopen the App.
The Vault: my card photo was rejected
Our Overseers check every photo by hand. Retake it in good light, showing the whole front of the card (and the signature or number, if it has one), and send it again. Questions? Ask in Discord.
Report a player or name
Email us or post in Discord with the player's name, and when and where you saw it. We remove offensive names and act on cheating or harassment.
Found a bug or have a balance idea?
Tell us on Discord. The playtest exists for exactly that.
Delete my account
See Delete your account.